Your Questions

Here you will find useful information.

If you have still not found an answer to your question, we will be delighted to assist you further. Do not hesitate to contact us! 

GENERAL

  • Where are the meeting points located?

    Where are the meeting points located?

    Further information are available here.

  • Do courses take place in any weather?

    Do courses take place in any weather?

    Our courses take place in any weather. The only exception is that all the mountain railways cease to run.

  • Do I have to register in advance for group courses and private lessons?

    Do I have to register in advance for group courses and private lessons?

    Basically we are very grateful if you contact us in advance for group and private courses. This makes it easier for us to allocate instructors. Especially in the group courses we can only provide enough instructors on site, if we know how many children will be attending.

    In the peak season (Christmas/ New Year and in February) it is vital to reserve in advance. We recommend that you book in good time (about 2 weeks in advance).

  • How do I recognise my snow sports instructor?

    How do I recognise my snow sports instructor?

    Our ski instructors wear yellow trousers and blue jackets with the Aberdeen and Davos signatures on the back. Our snowboard instructors wear green trousers and olive-green jackets. Furthermore, each instructor has a personal name label on the chest of the jacket. Each instructor knows the name of his guest.

  • Does the Snow Sports School sell gift vouchers?

    Does the Snow Sports School sell gift vouchers?

    Yes. We are pleased to issue gift vouchers for a stated service or amount. Please contact us at: +41 81 416 24 54, info(at)ssd(dot)ch or book directly on our voucher page.

  • Where can I rent the ski equipment?

    Where can I rent the ski equipment?

    You'll find numerous Sports Shops in Davos. Some are located in Davos Platz and some in Davos Dorf.
    You can find a detailed list here.

    We do not work directly with any of the sports shops.

  • Which methods of payment do we accept?

    Which methods of payment do we accept?

    As well as cash in CHF, we accept all current credit cards, such as Visa, Mastercard, Maestro, American Express, V-Pay, Postcard and Diners. We also accept Davos gift vouchers.

  

GROUP COURSES

  • How old do children have to be to participate in a group course?

    How old do children have to be to participate in a group course?

    Children can participate at a ski course in the Snowgarden from 3 years (in the company of their parents). From 4 years, children can join a course of the Blue Prince level. We recommend a minimum age of 6 years for snowboard group lessons. However, on agreement, participation is also possible for younger children.

  • What language is spoken during the lessons?

    What language is spoken during the lessons?

    During group courses, our instructors always speak German and English. If you require other languages, we recommend booking private lessons.

  • How does the group assignment occur?

    How does the group assignment occur?

    Grouping is done onsite by the instructors. In the Sales Office, grouping occurs based on the Swiss Snow League, the training system of the Association of Swiss Ski and Snowboard Schools. Children who have already participated at a Swiss Snow League course, will be assigned to the group based on their booklet.

  • What if my group is too weak/strong?

    What if my group is too weak/strong?

    The instructor will notice quickly and assign your child to the correct group. Changing the group is possible at any time, during the week too.

  • Will I get my money back if my child doesn't like the course?

    Will I get my money back if my child doesn't like the course?

    In general, money is only refunded upon presentation of a doctor's certificate. In order to test a course, we offer half-day courses (for the Blue League) or single one-day courses (from Red League). We are happy to credit paid trial days to the week card (except for packages).

  • Is the ski pass included in the course fee?

    Is the ski pass included in the course fee?

    Ski lessons: The ski pass is included for the valley lifts in the Blue League. For excursions to the ski resorts, Blue League beginners receive reduced day cards from the skischool. From the Red Prince level, all participants require a ski pass. Either purchase a ski pass yourself (or perhaps you have received one already with your hotel booking) or, starting from 5 days you can purchase a Lessons and Ski Pass Package from us.

    Snowboard lessons: Ski pass included for the valley lifts in the Blue Prince and Blue King levels. For excursions beginners receive reduced day cards from the skischool. From the Blue Star level all participants need a ski pass. Either purchase a ski pass yourself (or perhaps you have received one already with your hotel booking) or, starting from 5 days you can purchase a Lessons and Ski Pass Package from us.

  • Is it possible to join a group course during the week?

    Is it possible to join a group course during the week?

    Basically yes, provided that your child can brake and curve. However, starting on a Friday makes little sense, since that is when the ski and snowboard races take place. Complete beginners can join group courses until Tuesday only.

  • Do the course days of a multi-day course (5 or 6 days) have to be consecutive?

    Do the course days of a multi-day course (5 or 6 days) have to be consecutive?

    Yes. The selected course days for a one-week course ticket have to be redeemed on consecutive days. Otherwise please purchase single course days.

  • Does my child need ski poles and is a helmet mandatory?

    Does my child need ski poles and is a helmet mandatory?

    From the Blue King/Queen level, children will need ski poles. No, wearing a helmet is not compulsory. However, we recommend that a helmet is worn from the first day, so that your child can become accustomed to it. Helmets can be rented in the Sports Shops.

  • When will the ski race / prize awarding ceremony take place?

    When will the ski race / prize awarding ceremony take place?

    The final ski race takes place on Fridays. For valley courses (Snowgarden - Red Prince) on Bünda and Bolgen. For courses from Red King onwards the race takes place on the Rinerhorn slope in the morning. Your instructor will inform you about the exact start time on Friday morning. The snowboard races (boardercross) take place on the Rinerhorn slope on Fridays too. The prize awarding ceremony takes place immediately after the races.

  • Do the children receive a souvenir?

    Do the children receive a souvenir?

    All the children, who take part in the children’s race, receive a medal.

  • Do I have to notify, if I cannot attend the class lessons for a short period?

    Do I have to notify, if I cannot attend the class lessons for a short period?

    The instructor would be grateful!

  • Do I have to pick my child up during lunch break?

    Do I have to pick my child up during lunch break?

    Children, who are instructed in the valley (Ski:Blue League and Red Prince and Snowboard: Blue Prince and King) have the possibility of attending lunch care in the Bolgenplaza or Hotel Bünda. Please purchase a coupon for this purpose in good time from one of our Sales offices. Children, who do not attend lunch care, must be collected by their parents at 12 noon at the collection point. 

    On full day courses (Ski: from Red King, SB: from Blue Star) the pupils spend lunchtime with the instructor in a restaurant in the ski resort. Please give your child about CHF 25.00 per day in cash for the lunch.

  • My child is in lessons in the mornings – can I nevertheless register it for lunch care?

    My child is in lessons in the mornings – can I nevertheless register it for lunch care?

    Yes, that is possible if we are also offering full day courses. Please enquire directly at the Bünda or Bolgen sites and purchase "lunch care" in one of our Sales offices.

  • Where can I pick my child up after the lessons?

    Where can I pick my child up after the lessons?

    Always at the place where you handed it over to the instructor in the morning.

  

PRIVATE LESSONS

  • Can private lessons be booked any time?

    Can private lessons be booked any time?

    Private lessons are offered every day at certain times. We recommend booking the lessons in advance. Otherwise, we are unable to guarantee a place during peak season.

  • Where do the private lessons take place?

    Where do the private lessons take place?

    In all ski resorts of the Davos/Klosters region. You can meet your instructor at one of the sign-posted meeting places of the Snow Sports School or ask to be picked up in the hotel.

  • How long are cancellations of private lessons free of charge?

    How long are cancellations of private lessons free of charge?

    All cancellations of fixed course reservations have to occur by 5.30 pm on the day before course start at the main office in Parsenn. Any cancellations after that hour are charged to 100%. Exception: You present a medical certificate of a doctor located in Davos.

  • Is the ski pass included in the private lesson?

    Is the ski pass included in the private lesson?

    On the Bünda and Bolgen valley ski lifts you ski free of charge if accompanied by one of our instructors. Once you are fit enough for the mountain, you have to purchase a ski pass for the respective resort by yourself.